Privacy Policy

Effective Date: April 9, 2025

1. Introduction
BrightStar Realty ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage our services or visit our website. We comply with all applicable privacy laws including the New York State Department of State regulations, and for international clients, relevant data protection frameworks including GDPR and CCPA.

2. Information We Collect
We collect information necessary to provide elite real estate services:

A. Personal Information:

• Contact details (name, address, email, phone)
• Identification documents for compliance purposes
• Financial information for transaction processing
• Property preferences and requirements
• Communication records

B. Transaction Information:

• Offer documents and purchase agreements
• Due diligence materials and inspection reports
• Title documents and closing statements
• Mortgage and financing information

C. Technical Information:

• IP address, browser type, device information
• Website usage data through cookies and analytics
• Location data for property search functionality

3. How We Use Your Information

• To provide and manage real estate brokerage services
• To conduct market analysis and property matching
• To facilitate transactions and coordinate with service providers
• To comply with legal obligations including anti-money laundering regulations
• To communicate market insights and company updates (with consent)
• To improve our services and client experience

4. Legal Basis for Processing 

For clients subject to GDPR, we process information based on:

• Contractual necessity to provide requested services
• Legal obligations under real estate and financial regulations
• Legitimate interests in providing quality service and communications
• Explicit consent for specific processing activities

5. Information Sharing and Disclosure
We share information only as necessary to provide services:

• With legal and financial professionals involved in transactions
• With counterparties and their representatives during negotiations
• With service providers under strict confidentiality agreements
• With government authorities as required by law
• With affiliated partners in other jurisdictions for cross-border transactions

We do not sell personal information to third parties.

6. International Data Transfers
For cross-border transactions, information may be transferred to:

• United States (our primary jurisdiction)
• United Kingdom (under UK adequacy regulations)
• European Union countries (with appropriate safeguards)
• Other jurisdictions with client consent and legal compliance

We use Standard Contractual Clauses and other approved mechanisms for international transfers.

7. Data Security
We implement comprehensive security measures:

• AES-256 encryption for stored data
• TLS 1.3 encryption for data in transit
• Multi-factor authentication for system access
• Regular security audits and penetration testing
• Secure document destruction protocols
• Employee training on data protection

8. Data Retention
We retain information as required by law and business needs:

• Transaction records: 7 years minimum (NY State requirement)
• Client communications: Duration of relationship plus 5 years
• Financial documents: 7 years for tax compliance
• Marketing lists: Until consent withdrawal

9. Your Rights
Depending on jurisdiction, you may have rights to:

• Access your personal information
• Correct inaccurate data
• Delete information (subject to legal requirements)
• Restrict or object to processing
• Data portability
• Withdraw consent

To exercise these rights, contact privacy@brightstarrealty.net

10. Cookies and Tracking Technologies
We use essential, functional, and analytics cookies to improve website functionality and user experience. You can manage preferences through our cookie consent tool.

11. Changes to This Policy
We will notify clients of material changes via email and update the effective date. Continued use of our services constitutes acceptance of updated terms.

12. Contact Information

Email: contact@brightstarrealty.net

Phone: (646) 415-9393

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